Operational Management | Summit2Sea Consulting

Operational and Organizational Management

Service and Solution Expertise

Program and Project Management

Utilizing a proven and consistent management approach based upon best practices and lessons learned is essential for efficient and effective mission, program and project execution. Our managers understand the operational and organizational challenges of containing financial management system costs, ensuring auditability, improving communication and information flow. Our program and project management approach starts with our client’s mission and defines our methods to achieve the program and project requirements while delivering value and reducing risk for our clients and their respective mission. This approach has been refined across our 19-year history to effectively manage scope, cost, schedule, technical performance, staffing, risk, quality, subcontractor performance, and customer satisfaction.

Financial Management

S2S recognizes that the goal of a Federal financial management system is to provide timely and accurate statements or reports of financial position while meeting required Federal/DoD financial standards as part of audit readiness preparation and audit sustainment. To deliver this goal our teams utilize their deep expertise and hands-on experience across all areas within the Federal/DoD financial landscape that include:

In-depth Federal and Defense accounting knowledge across General and Working Capital Funds
Experience implementing organizational controls with a focus on financial controls both within of DoD Financial Systems
Timeliness protocols to run month-end and year-end processes to ensure accurate financial statements
A deep understanding of Standards & Regulatory Compliance for Federal and DoD Financial Systems
Hands-on knowledge of creating and implementation corrective action plans to solve Notice of Findings and Recommendations
End-to-end financial processes experience within B2R, P2P, O2C, A2R across many financial systems including:
- DAI and DEAMS (Oracle Financials)
- GFEBS (SAP)
- DCAS, MOCAS (Cash Processing)
- DTS, and Concur (Travel)
- GPC (Procurement Cards)
- EDA
- iRapt (AP Invoices and Receiving Reports)
- PD2
- FPDS-NG, Synchada (Relocation)
- Treasury SPS / CARS (Payments / Reconciliation)

Budget Formulation and Planning

Summit2Sea understands the experience and expertise required to support budget formulation and execution within the federal environment. We have experience performing the following end-to-end activities across Planning, Programming and Budget Execution (PPBE):

Developing/reviewing budget justification materials such as Congressional Justification Books, budget narratives and other exhibits
Entering budget execution and formulation financial transactions in the system of record
Providing business process expertise in troubleshooting financial operation and technology issues in various budget systems such as Hyperion
Creating financial reports to support and answer agency internal and external data calls and requests
Tracking and analyzing the effect of program budget decisions and updating project budgets accordingly
Responding to Congressional inquiries with financial data
Managing project budgets and maintaining financial and database control·

Help Desk Operations

Utilizing a help desk process that is repeatable and robust in serving clients will significantly reduce the total time from incident reporting to incident resolution. Regardless of the team structure or size, the incident lifecycle is still the same and is executed effectively and efficiently using best practices while significantly improving client and end-user satisfaction. Our approach for Help Desk support leads to a culture of accountability that recognizes help desk success as the ultimate litmus test for customer satisfaction. The foundation of S2S’s Help Desk approach is exceptional customer service with a focus on increasing organizational business process efficiencies. Our help desk teams stand out from our competitors because our consultants are experts in Oracle R12, budget formulation and execution, Federal/DoD financial management (FM) business process, interfaces, Oracle Federal Financials data structure and OBIEE reporting. S2S help desk staff take a big-picture view to identify trends and defects while resolving client issues.

Change Management and Training

We understand that employing a standard process for managing change enables organizations to successfully implement new processes and technologies. Training is the cornerstone of change management, but not the only aspect of change management. In order for people to bring about change effectively and learn adaptable and buildable skills, we not only conducted end-user training, we also emphasis the importance of the change and the reason for the change. To manage change successfully, change and training teams need a repeatable, streamlined process that captures the appropriate data and meets policies and regulations. Our approach is proven to help stakeholders process these changes and to help to improve the availability of financial management and information technology services, especially the services that are critical to the business.